Using Help 

Using Help is easy. Select from the menu on the left for detailed instructions on using each feature. 

Trip Planning, Schedules, Next Bus and Stop Finder may contain terminology, references or phrases that some people may find difficult to understand. Below you will find a Reference Guide for these instances to help you better understand the results obtained through these features. 

If you find you are still having problems and the Help Files are unable to assist you, please contact  Metro Customer Service: Weekdays Only 7:30am to 4:30pm

Telephone: (314)231-2345 from MO and (618)271-2345 from IL
TTY: (314)982-1555 from MO and (618)875-1200 from IL

Reference Guide 
Stop location in relation to the intersection in the direction of travel: 
NS = near side 
FS = far side 
Direction abbreviations: 
NB = Northbound
SB = Southbound 
WB = Westbound 
EB = Eastbound